How to top-up your check-ins for FLOOR event
Apart from the check-ins included in any subscription plan, you also have an option to buy extra check-ins (top-up) for your online event.
To know more about definition and usage of Check ins, kindly refer to this article.
Follow the steps below to buy check-ins:
Step 1: Login to your Dashboard account and click on the “Credits” in the top bar.
Step 2: You will find two options, one to buy Marketing Credits and second to buy Floor Check ins.
Refer to the second option to buy check-ins and click on ADD CHECKINS
Step 3: A separate page will open which will ask you to choose the package you are interested to buy. Choose a package and Proceed to Pay.
Press Enter. Our team will contact you further with the Payment link and Proforma Invoice.
View Report of Check-ins
You can also check the report of the check-ins redeemed, down on the same page.
Click on the highlighted icon below, to vie complete details of any particular transaction.
Note: Please note that complimentary credits/check-ins are valid for 90 days from the plan's expiry date if no new plan is purchased. Users must utilize these credits within three months of their issuance, or they will expire.
In contrast, purchased credits/check-ins are valid for 12 months from the date of purchase, regardless of plan status. Users have up to 12 months to use their purchased credits/checkins.
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