Credits usage in oDASH

Created by 10times Support 10 Times, Modified on Thu, 9 Apr at 8:36 AM by 10times Support 10 Times

Use credits to reach potential leads from the 10times user base

The Organiser Dashboard (oDASH) allows you to effectively use credits to reach a wider audience and generate high-quality leads. You can redeem credits to send email invites, connect with user intents, send mass messages, and re-engage past attendees.

With access to a 10M+ user database, credits help you amplify your event’s visibility and drive meaningful engagement.

How to Check Credit Balance

Log in to your organisers dashboard (https://login.10times.com/login)
Go to “CREDITS”
Open the Credits & Activity tab to view your available balance

How to Add Credits

Click on “ADD CREDITS” under Marketing Credits
Choose a suitable package and proceed with payment

What Are Marketing Credits?

Marketing Credits can be used to run email campaigns and send targeted invites to visitors and exhibitors from 10times database.

You can access and use credits directly from the “CREDITS” section on the dashboard or via the Marketing & Campaign module.

Send Invites via Emailer Campaign

Go to the top of the page, which appears and select "CREDITS"

Alternatively, you can also use credits from the Marketing & Campaign section in your oDASH.

Step1:Steps to proceed with planning your emailer campaign

Select your event
Choose audience type (Visitor/Exhibitor)
Select preferred location (Local, Zonal, Global, or Custom)
Choose industry and add relevant keywords
Click “Next”

Step 2 :Customize content and select a template (e.g., Functional Template for preview)

Step 3 : Budget Enter your campaign budget and click “Schedule/Send”

Note:

1 credit = 1 visitor email
5 credits = 1 exhibitor email
For Indian organizers: 1 credit = 5 visitor emails, and 5 credits = 1 exhibitor email

Using Credits in Intents :

Go to Leads → Manage All Leads → Intents- View users who visited your event page but haven’t registered
Click “Connect” to engage them

Intents shows the data of the users who have anonymously visited your event page but have not registered to the event. Connect with them to convert them into confirmed leads.

NOTE: 1 Credit will be utilised for sending a Connect request to the Intent Lead

MASS MESSAGE:

Go to Leads → All Leads
Select recipients

Click on “Mass Message”
Add subject and content, then click Send Email

NOTE:1 Credit will be utilised for sending a mass message to the Visitor

5 Credits will be utilised for sending a mass message to the Exhibitor

Check out more details about MASS MESSAGE

RE-Invite:

This feature is available for Previous Edition Leads to connect with them through the re-invite option.

Go to Leads → All Leads
Select a previous event edition
From the right side of each Lead details, click on re-invite to send them a message & connect again with the users. When a user clicks on the re-invite option, a pop-up will appear showing an automated message that will be sent to users.
Click on the "Next" option at the bottom of the pop-up to send the message. (reference img below)

NOTE:1 Credit will be utilised for sending a re-invite to Visitor

5 Credit's will be utilised for sending a re-invite to Exhibitor

Important Notes

Up to 100 credits are provided each for Event Enrichment and Event Boost (maximum for 3 events)
Users without an active plan can use up to 400 complimentary credits
Changes made to email templates are reflected in real-time on the event overview page
The Leads section shows both credit-generated and organic leads (organic leads displayed as 10x count)

Validity:

Complimentary credits: Valid for 90 days post-plan expiry
Purchased credits: Valid for 12 months from the purchase date

By using credits strategically across campaigns, intents, and re-engagement tools, you can significantly boost your event’s reach, engagement, and conversions.